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Center hub diagram connecting acquisition, onboarding, support, and advocacy workflows.

Heatmap comparing the change impact on support teams throughout a modernization journey.

Healthcare service blueprint that captures patient touchpoints, clinical frontstage actions, and backstage enablement through intake, treatment, and follow-up phases.

Service blueprint that maps customer, agent, and platform interactions across discover, design, and launch phases for a digital support program.

Customer success operating rhythm table that sequences advocacy, adoption, and recovery rituals across the fiscal calendar.

Monitor customer success health across adoption, support, and retention using readiness band indicators.