Diagramming AI | Terms of Service

Last Updated: 2023/10/15

Welcome to Diagramming AI!

Thank you for choosing our service for your diagramming needs. Please read these Terms of Service (“Terms”) carefully as they contain important information regarding your legal rights, remedies, and obligations.

1. Acceptance of Terms

By accessing or using the services offered by Diagramming AI, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

2. Changes to Terms

Diagramming AI reserves the right to modify these Terms at any time. Any changes will be effective immediately upon posting them on our website. Your continued use of our services following the posting of changes will constitute your acceptance of such changes.

3. Account Registration

In order to use certain features of the service, you must register for an account. You agree to keep your password confidential and will be responsible for all use of your account and password.

4. Use of Service

a. Compliance: You agree to use the service in compliance with all applicable local, state, national, and international laws, rules, and regulations.

b. Usage Limits: You shall adhere to the usage limits specified in the plan that you have subscribed to.

c. Unacceptable Uses: You shall not engage in unacceptable use of the service, which includes, without limitation, use of the service to: create or distribute diagrams that are offensive, harmful, or violate any applicable laws; or interfere with the normal operation of the service.

5. Payment and Subscriptions

All payment-related matters, including subscriptions, refunds, and billing, are managed by Stripe. Users are encouraged to review Stripe's terms and conditions and privacy policy for more information.

Subscription services are automatically renewed. If not canceled, the subscription will automatically renew at the price and duration of the next subscription period. Cancellation can be done at any time from the 'manage subscription' option on the 'plans' page. If canceled, the service will end at the conclusion of the current service period or payment period, and there will be no refunds for services paid for before cancellation.

6. Termination

Diagramming AI reserves the right to terminate any account at any time without notice if the user fails to comply with our criteria or terms.

7. Data Privacy

Your use of the service is subject to Diagramming AI's Privacy Policy, which is available on our website at [https://diagrammingai.com/privacy-policy].

8. Intellectual Property

Any content generated, created, or edited by users remains the intellectual property of the user. Diagramming AI does not claim any rights over such content.

9. Limitation of Liability

The liability of Diagramming AI is limited to the amount paid by the user to the company. We are not responsible for any direct, indirect, incidental, or consequential losses or damages associated with the use of our services.

10. Disclaimer of Warranties

The service is provided on an "as is" and "as available" basis. Diagramming AI makes no warranties, express or implied, regarding the service, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

11. Indemnification

You agree to indemnify and hold harmless Diagramming AI, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of the service, your violation of these Terms, or your infringement of any intellectual property or other rights of any third party. Notwithstanding the foregoing, your total liability under this clause shall not exceed the total amount you have paid to Diagramming AI for the service.

12. Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.

13. Entire Agreement

These Terms constitute the entire agreement between you and Diagramming AI regarding the use of the service and supersede any prior agreements between you and Diagramming AI relating to your use of the service.

14. Service Modification and Termination

Diagramming AI reserves the right to modify, suspend, or discontinue the service, or any part thereof, at any time with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the service.

15. Third-Party Services

Our service utilizes third-party services such as Stripe and OpenAI. Diagramming AI is not responsible for the availability, accuracy, or content of such third-party services. Your use of third-party services is subject to the terms and conditions and privacy policies of those third parties.

16. Governing Law

These Terms are governed by and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law principles.

17. Contact Information

If you have any questions about these Terms, please contact us at [diagrammingai@gmail.com].

18. User Data Management

Users bear the responsibility for managing their data. It is crucial to ensure that the information and content shared through our platform is handled prudently and in accordance with applicable data protection regulations.

19. External AI Services

Our service utilizes external AI services such as OpenAI. While we strive to ensure high accuracy in diagram code generation, errors may occur during the rendering process of diagrams generated by AI. In the event of such errors, we kindly ask you to either manually correct the issue based on the error message or regenerate the diagram. Please note that credits will not be refunded in case of such errors. However, users are eligible for one free credit when using our automatic correction feature for the first time.

20. Plans and Pricing Changes

Diagramming AI reserves the right to change plans and pricing. However, if the changes could result in a disadvantage to our customers, we will provide advance notice. These changes will be effective upon posting on our website. Your continued use of the service after any such changes constitutes your acceptance of the new plans and pricing.

21. Acceptance of the Terms

By using the services provided by Diagramming AI, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.